Ordering & Shipping
ALL PRICES ARE SHOWN IN USD. Currently, orders placed online can only be shipped within the continental US. Orders received prior to 5:00 PM EST (M-F) will be processed within the same business day provided that your items are in stock and customer identification is verified. After-hour, weekend, and holiday orders will be processed the next business day.
After an order is placed, you will receive an order confirmation via email. If there are any discrepancies with your order please contact bohemianbangles.com as soon as possible to correct the issue.
If you are paying with Pay Pal, you will be taken to the Pay Pal site to enter your information. You will still be able to enter any discount codes before checking out.
We have a flat rate of $3.75 for all orders
Michigan customers will see the 6% sales tax added on the checkout page.
Please allow 7-10 days for your order to be delivered.
Please note-some items will ship to you directly from the manufacturer. Some items we have in our inventory, and others might come from our partners (in the case of most of the fair trade jewelry) If you have multiple items in your order, you might receive two separate packages.
If you have a problem with not receiving your order in a timely fashion, please contact us.
We ship many items USPS, because most of our packages are smaller. First Class mail is usually the main shipping method. You should receive your order within 5 days if it was shipped First Class.
At times we may also use UPS to ship larger orders. Because some of our products ship directly to you from the manufacturer/warehouse, you may receive your items via Fed Express or by whatever shipping method they are using.
Once your order is shipped, we have no control over delays due to weather or carrier processing. Please use your tracking number you receive to track your order.
YOUR DATA SECURITY
This website uses Shopify to process payments. Shopify meets all 6 categories of PCI standards and this compliance extends to all online stores powered by Shopify.
- Maintain a Secure Network
- Maintain a Vulnerability Management Program
- Regularly Monitor and Test Networks
- Protect Cardholder Data
- Implement Strong Access Control Measures
- Maintain an Information Security Policy
Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify, including bohemianbangles.com
Shopify is very serious about securely hosting our online store partners and has invested significant time and money to certify their solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, Shopify works really hard to ensure their shopping cart software and ecommerce hosting is secure and that the our website is fully protected.
ORDER CHANGES & CANCELLATIONS
Because, we are always striving to ship orders as quickly as possible, there is a limited amount of time during which we can modify or cancel your order. If you would like to attempt to modify or cancel your order, please contact us and include your order number and change/cancellation request. We will respond to your e-mail to let you know if we were able to modify or cancel the order.
If you are not satisfied with your purchase, you may exchange or return it for a refund within 30 days from shipping from us.
All purchases, accessories, and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. ANY SIGNS OF WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.
If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact us within 5 days of receipt of your shipment to make the necessary corrections.
When returning items please ship to:
32142 Hazelwood St.
Westland, MI 48186